Frequently Asked Questions (FAQ)

 

Do the villas and apartments have DVD players?

All the villas and apartments have a DVD player in them. We also have over 60 DVD’s that we hire for $2 to $5 per night.

Can I bring my pet to the Resort?

No, pets are not allowed on resort property or in the units. However we do have 2 dog villas that have a doggy door into an enclosed run. Conditions apply. Please enquire regarding price.

Can you fish in the lake?

Yes, every year we stock the lake with Trout and Redfin.

Do you supply fishing rods and bait?

No, you will need to bring your own fishing rods with you. Most people use worms, corn, jelly beans or bread for bait.

What time does reception close on Friday night?

Reception closes at 6pm on Friday. 

I am arriving after reception closes, what do I do?

If you are arriving after 6pm there is an after hours number to call on the front doors of reception to get the code for the key safe. This information is also included in an email sent to you the day before your arrival. 

How far is the Resort from Melbourne?

The resort is approximately 85kms from Melbourne, taking just over one hour's drive.

How far is the Resort from Kyneton?

The Resort is approximately 4kms from the centre of Kyneton.

Where is the closest supermarket?

Kyneton has a large Woolworths supermarket located in the centre of town that is open from 7am to 10pm every day. There is also an IGA Supermarket that is open 7am to 8pm Mon-Sat and 8am to 7pm Sunday in Mollison Street. The resort also has a small shop that stocks a variety of basic items.

Do you have internet access at the Resort?

Yes, Wi-Fi internet is now available in all villas and the Reception Complex and is free of charge.

What time is check-in and check-out?

  • Check-in is 4pm on Friday.
  • Check-in all other days is 3pm
  • Check-out is 10am every day

Late Check-out is available (fee applies) and can be arranged during your stay,