Frequently Asked Questions (FAQ)
Do the villas and apartments have DVD players?
All the villas and apartments have a DVD player in them. We also have over 60 DVD’s that we hire for $2 to $5 per night.
Can I bring my pet to the Resort?
No, pets are not allowed on resort property or in the units.
Can you fish in the lake?
Yes, every year we stock the lake with Trout and Redfin.
Do you supply fishing rods and bait?
No, you will need to bring your own fishing rods with you. Most people use worms, corn, jelly beans or bread for bait.
What time does reception close on Friday night?
Reception closes at 6pm on Friday. Please contact us if you will be arriving after 6pm to organise for your key to be collected after hours.
I am arriving after reception closes, what do I do?
Please let us know in advance if you are arriving late and we will make arrangements for you to pick up the key.
How far is the Resort from Melbourne?
The resort is approximately 85kms from Melbourne, taking just over one hour's drive.
How far is the Resort from Kyneton?
The Resort is approximately 4kms from the centre of Kyneton.
Where is the closest supermarket?
Kyneton has a large Woolworths supermarket located in the centre of town that is open from 7am to 10pm every day. There is also an IGA Supermarket that is open 7am to 8pm every day in Mollison Street. The resort also has a small shop that stocks a variety of food.
Do you have internet access at the Resort?
Yes, Wi-Fi internet is now available in all villas and the Reception Complex. A complimentary ticket of 500mb is given per villa/apartment upon check-in. Further data can be purchased from Reception for $10.00 and includes a download allowance of 2gb. A guest computer is available in the lounge if you do not have your own device.
What time is check-in and check-out?
- Thursday & Friday (timeshare bookings) - Check-in from 4pm; Check-out: 10am
- Friday (rental bookings) - Check-in from 4pm; Check-out 10am
- Saturday to Thursday (rental bookings) - Check-in from 3pm; Check-out: 11am
Late Check-out is available (fee applies) and can be arranged during your stay,